Terms of service
Terms of Service
Overview
Welcome to Secret Talks.
The terms “we,” “us,” and “our” refer to Secret Talks. Secret Talks operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience.
Secret Talks is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you visit, interact with, or purchase from our website.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers, limitations of liability, returns, shipping, and privacy.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
Section 1 — Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or place of residence.
To use the Services, including browsing our online store or purchasing any products we offer, you may be asked to provide certain information, such as your name, email address, billing information, payment information, and shipping information.
You represent and warrant that all information you provide to us is accurate, current, and complete, and that you have the necessary rights to provide such information.
You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
Section 2 — Our Products
We make every effort to display and describe our products as accurately as possible. However, colors, materials, fit, and product appearance may vary depending on your device, screen settings, lighting, styling, body shape, and personal preference.
Because our products include lingerie, intimates, bodysuits, corsets, and other close-fitting apparel, fit and appearance may vary by size selection, body type, and styling. Size charts and product descriptions are provided as guidance only and do not guarantee a perfect fit.
For hygiene and safety reasons, certain items may be subject to specific return restrictions as described in our Refund Policy.
All product descriptions, prices, and availability are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer to any person, geographic region, or jurisdiction.
Section 3 — Orders
When you place an order, you are making an offer to purchase. Secret Talks reserves the right to accept, decline, cancel, or limit any order for any reason at our discretion.
Your order is not accepted until Secret Talks confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it. We may be unable to accommodate cancellation or modification requests after an order has been accepted or processed.
If we make a change to, cancel, or decline an order, we will attempt to notify you using the email address, billing address, shipping address, or phone number provided at the time the order was placed.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or unauthorized export.
Section 4 — Prices and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed and will be reflected in your order confirmation email.
Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, duties, or import charges.
We may offer promotions from time to time that may affect pricing. Such promotions may be governed by separate terms and conditions. If there is a conflict between promotional terms and these Terms of Service, the promotional terms will govern.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
You represent and warrant that:
- The payment information you provide is true, correct, and complete.
- You are authorized to use the payment method provided.
- Charges incurred by you will be honored by your payment provider.
- You will pay all charges incurred at the posted prices, including shipping, handling, and applicable taxes.
Section 5 — Shipping and Delivery
Shipping and delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, incorrect shipping information provided by the customer, customs processing, weather conditions, carrier disruptions, or events outside our control.
Customers are responsible for providing accurate shipping information at checkout. Secret Talks is not responsible for orders shipped to an incorrect address provided by the customer.
Once an order has been transferred to the shipping carrier, title and risk of loss passes to you, unless otherwise required by applicable law.
If your package is marked as delivered by the carrier but you have not received it, please contact the carrier directly and notify us at secrettalkslingerie@gmail.com so we can assist where possible.
For more information, please review our Shipping Policy.
Section 6 — Intellectual Property
Our Services, including but not limited to trademarks, brand names, text, images, graphics, product descriptions, product reviews, videos, audio, website design, layout, and other content, are owned by Secret Talks, its affiliates, or licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, copy, scrape, or exploit any material from the Services without our prior written consent.
Secret Talks’ names, logos, product names, service names, designs, and slogans are trademarks or trade names of Secret Talks or its affiliates or licensors. You may not use such marks without prior written permission.
Shopify’s name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, and service names displayed on the Services are the trademarks of their respective owners.
Section 7 — Optional Tools
We may provide you with access to third-party tools as part of the Services. We do not monitor, control, or have input over such third-party tools.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement.
Your use of optional third-party tools is entirely at your own risk and discretion. You should ensure that you understand and approve of the terms provided by the relevant third-party provider.
We may also offer new features, tools, or resources in the future. Such features will also be subject to these Terms of Service.
Section 8 — Third-Party Links
The Services may contain materials, links, or embedded functionality provided by third parties.
We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites or materials. If you choose to access third-party websites or services, you do so at your own risk.
We are not liable for any harm or damages related to your access, purchase, or use of third-party products, services, resources, or content.
Please review third-party policies carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.
Section 9 — Relationship with Shopify
Secret Talks is powered by Shopify, which enables us to provide the Services to you.
However, any sales and purchases you make through our store are made directly with Secret Talks.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Secret Talks, including any injury, damage, or loss resulting from purchased products and services.
You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Secret Talks.
Section 10 — Privacy Policy
All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy.
By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit to the Services may be transmitted to and shared with Shopify, payment processors, shipping carriers, service providers, and other third parties that may be located in countries other than where you reside, in order to provide the Services to you.
Please review our Privacy Policy for more details on how we, Shopify, and our partners collect, use, and share your personal information.
Section 11 — Feedback
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, photos, comments, or other content to us, you grant Secret Talks a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such content in any medium for any purpose, including commercial use.
You represent and warrant that:
- You own or have all necessary rights to the content you submit.
- Your content does not violate the rights of any third party.
- Your content is accurate and not misleading.
- Your content does not contain unlawful, abusive, obscene, defamatory, or harmful material.
- Your content does not contain viruses, malware, or other harmful code.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, objectionable, or otherwise in violation of these Terms.
We take no responsibility and assume no liability for content submitted by you or any third party.
Section 12 — Errors, Inaccuracies, and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time, including after you have submitted your order.
Section 13 — Prohibited Uses
You may access and use the Services for lawful purposes only.
You may not access or use the Services, directly or indirectly:
- For any unlawful, fraudulent, or malicious purpose
- To violate any applicable laws, rules, or regulations
- To infringe upon our intellectual property rights or the rights of others
- To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate
- To transmit false or misleading information
- To upload or transmit viruses, malware, or harmful code
- To send spam, phishing messages, or unauthorized solicitations
- To impersonate another person or entity
- To interfere with or circumvent the security features of the Services
- To scrape, copy, harvest, or extract data from the Services without permission
- To use robots, spiders, automated tools, AI agents, or other automated means to access or interact with the Services in a way that violates these Terms
We reserve the right to suspend, disable, or terminate your access to the Services at any time, without notice, if we determine that you have violated these Terms.
Section 14 — Agents
This section applies if you use, allow, enable, or cause the deployment of an agent, bot, crawler, automated tool, AI system, or similar technology to access, use, or interact with the Services.
No such agent may access, use, or interact with the Services unless it clearly identifies itself and operates in accordance with applicable laws and our instructions.
We may limit, block, or restrict whether and how any agent accesses, uses, or interacts with the Services.
Agents must not:
- Conceal or misrepresent that access is automated
- Mimic human behavior to avoid detection
- Circumvent CAPTCHAs, bot detection systems, or access controls
- Ignore requests to stop accessing the Services
- Interfere with the normal operation of the Services
Section 15 — Termination
We may terminate this agreement or your access to the Services, or any part of the Services, at any time in our sole discretion and without notice.
You will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
Section 16 — Disclaimer of Warranties
The information presented on or through the Services is made available for general information purposes only.
We do not warrant the accuracy, completeness, or usefulness of any information provided through the Services. Any reliance you place on such information is strictly at your own risk.
Except as expressly stated by Secret Talks, the Services and all products offered through the Services are provided “as is” and “as available,” without any warranties, representations, or conditions of any kind, either express or implied.
This includes, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, or error-free.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
Section 17 — Limitation of Liability
To the fullest extent permitted by law, Secret Talks, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, Shopify, and Shopify’s affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from:
- Your use of the Services
- Your inability to use the Services
- Any products purchased through the Services
- Any errors or omissions in content
- Any loss or damage incurred as a result of content or products made available through the Services
Some jurisdictions do not allow limitations of liability for certain types of damages, so some limitations may not apply to you.
Section 18 — Indemnification
You agree to indemnify, defend, and hold harmless Secret Talks, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, claims, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
- Your breach of these Terms of Service
- Your violation of any law or the rights of a third party
- Your access to or use of the Services
- Your misuse of any products purchased through the Services
We may control the defense and settlement of any claim subject to indemnification, and you agree to cooperate in the defense of such claims.
Section 19 — Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of the remaining provisions.
Section 20 — Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this website constitute the entire agreement between you and Secret Talks and govern your use of the Services.
These Terms supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
Section 21 — Assignment
You may not delegate, transfer, or assign these Terms or any of your rights or obligations under these Terms without our prior written consent.
Any attempted assignment without consent will be null and void.
We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.
Section 22 — Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.
You and Secret Talks agree to submit to the personal jurisdiction of the state and federal courts located in Los Angeles County, California, for the resolution of any disputes arising out of or relating to these Terms or the Services.
Section 23 — Headings
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
Section 24 — Changes to Terms of Service
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.
It is your responsibility to check this page periodically for changes. We will notify you of any material changes to these Terms when required by applicable law.
Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.
Section 25 — Contact Information
Questions about these Terms of Service should be sent to us at:
Secret Talks
Fashion Secret Talk, Inc.
1458 South San Pedro Street, Suite 246
Los Angeles, CA 90015
United States
